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Does OuterSignal only work for online orders, or can I use it effectively with a lead generation (lead gen) website as well?

Through your Shopify connection, OuterSignal only brings in order data automatically. If you're running a lead gen site — or want to enrich profiles beyond what Shopify captures — you can do this via CSV upload, but only if you actually have the required fields below.
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For a CSV upload, you must have all of the following:

  • First Name

  • Last Name

  • Email Address

  • ZIP Code

Important: Don't use placeholder or fake ZIP codes to fill in missing data — this will decrease the quality of your enrichment rather than improve it. If you don't have a customer's real ZIP code, leave that field blank rather than guessing.
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Optional fields that further enhance profile quality:

  • Full shipping/billing address

  • Phone number

  • Date of birth

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