Skip to main content
Overview & Getting Started

Initial overview of OuterSignal and how it works.

10 articles
Integrations

Common integrations and instructions

13 articles
Customer Data & Enrichment

Understand what data OuterSignal collects, how it enriches customer profiles, what each field means, and how your data is kept accurate over time.

12 articles
Signal Feed & Segmentation

Find your highest-value customers, build segments, set Signal Criteria, and filter your feed to surface the customers that matter most to your brand.

9 articles
Playbooks

Set up automated actions that fire when customers match your segments — tagging in Klaviyo, Shopify, Slack alerts, webhooks, and more.

3 articles
Personas & Persona Analytics

Learn how OuterSignal builds customer personas, how to read your persona reports, and how to use persona analytics to understand your best customers.

8 articles
Strategies & Use Cases

Real-world playbooks for getting the most out of OuterSignal — VIP programs, influencer discovery, Meta Lookalike Audiences, persona-based campaigns, retention, and more.

9 articles
Account, Team & Billing

Manage your team, update billing, understand your plan, and find answers to common account questions.

14 articles
Privacy, Security & Compliance

How OuterSignal handles your data, what compliance frameworks we adhere to, and how to submit data deletion requests.

2 articles
Product Intelligence

See who buys each product, why, and what they're likely to buy next. This section covers the Products tab and grid, the product detail panel (Buyer Profile, Demographics, Personas, Real Buyers, Predicted Next), the Product Affinity Matrix, and how to use it for merchandising, creative, and lifecycle decisions.

1 article